This girl had a baby at a young age, and so understandably it took over her life. She didn't have time to care about her appearance, because everything in her life revolved around taking care of her newborn - just as it should have done. At the same point, she was going through the awkward part of youth where we often have braces fitted to straighten our teeth, which makes many of us feel self-conscious. As a result, she says she was very shy.
She's not so shy now. Her baby is three years older, and so she's been able to turn a little bit of her attention back on herself. That's all it took to allow her to revamp her appearance totally. Her teeth are fixed, she's lighter, and she's got the time in the mornings to style her hair. She looks fantastic, and she knows it. She's not so shy anymore!