I've never been the type of guy who goes on roller coasters. I'll admit it. I'm afraid. Heights terrify me, and corporations terrify me. You put the two together and you get a rollercoaster: a ride that is probably poorly maintained, not properly tested, and insured to make more money off of your death than not. They have insurance policies that mean when you fall out of a rollercoaster, they might get some bad press, but they'll also get a couple million dollars.
The next worst thing to dying is exactly what happened to these people. The ride breaks down and you're stuck in the world's most uncomfortable positions. Luckily they weren't upside down. Nevertheless, this is a horrible position to be in. At any moments you could fall backwards while being rescued. Hopefully you aren't connected to the ride and the cherry picker when that happens.