People who have had emotional damage over the years would do anything to ensure that they can get over the emotional damage they have experienced. These people want to get over the emotional damage as soon as possible, because the damage has really drained them in life. Such people always try finding solace around them.
This guy here had gone through a lot of emotional damage in his life and wanted someone to give him solace from this feeling. This is exactly why he wanted to see if emotional damage was part of the deal with this shampoo. He eventually posted this picture on snapchat so that everyone could know that he needed some emotional help and wasn't getting it from this package. We hope some of his friends didn't take this as a joke and took it seriously.